Privacy Policy
Last updated: January 2026
At Performance Mechanical LLC (“we,” “us,” or “our”), accessible from https://performancemech.com, the privacy of our visitors and customers is of extreme importance. This Privacy Policy outlines the types of information that is collected and recorded by Performance Mechanical LLC and how we use it.
1. Information We Collect
When you contact our dispatch desk by telephone at (213) 423-7827, we collect information necessary to triage and perform mechanical services, including your name, physical service address, telephone number, and equipment details. We do not operate online lead capture forms on our website.
2. How We Use Your Information
We use the information we collect solely to:
- Dispatch HVAC and mechanical service technicians to your location.
- Process municipal permits and utility rebates (such as CenterPoint Energy, Xcel Energy, or Shakopee Public Utilities) on your behalf.
- Maintain service records, equipment warranties, and customer service history.
- Communicate arrival windows and technician scheduling updates.
3. Zero Selling or Sharing of Personal Data
We strictly do not sell, rent, trade, or share your personal phone numbers, addresses, or contact information with third-party advertisers, lead brokers, or marketing networks. Information is only disclosed to local municipal building inspectors or utility rebate processors with your explicit consent to complete required legal filings.
4. Log Files and Website Analytics
Like most websites, https://performancemech.com uses standard hosting log files and privacy-focused analytics. These logs collect non-personally identifiable information such as internet protocol (IP) addresses, browser type, referring pages, and date/time stamps to monitor site performance and security.
5. Contact Information
If you have questions or require more information about our Privacy Policy, please contact us directly: